Boarding Reservations (new clients) Effective Oct. 8, 2015 there will be a 2.5% surcharge on all credit card transactions. If you have more than one dog, you will need to submit the form for each dog. CLIENT INFORMATION Name Address City State Zip Email Home Phone Cell Phone Emergency Information Emergency Contact Person Name Phone I understand that in case of an emergency, DBCC will contact my emergency contact person. The emergency contact person will be responsible for transporting my fur friend to the vet, if treatment is needed, and is responsible for any financial obligations to the veterinarian. How were you referred to us? ---InternetDrive byBillboardNewspaperVeterinarianFriend/Family Who can we thank with our Ruffer-A-Friend coupon for sending you our way? PET INFORMATION Dog's Name Breed Color Dog's Gender ---MaleFemale Dog's Weight Spayed or Neutered? ---SpayedNeuteredNone Date of Birth Veterinarian Phone Proof of vaccines must be faxed to 616-964-4560 or emailed to firstname.lastname@example.org by your veterinarian, in advance of your pet's stay. DROP OFF & PICK UP Please Note: It is very important that you adhere to your drop off and pick up times so we can ensure clean and disinfected accommodations for all our fur friends. DROP OFF Date: Time ---9:00 am9:30 am10:00 am10:30 am11:00 am11:30 am12:00 pm6:00 pm6:30 pm7:00 pm PICK UP Date: Time ---9:00 am9:30 am10:00 am10:30 am11:00 am11:30 am12:00 pm6:00 pm6:30 pm7:00 pm Please note: After 12 noon pick up is an additional day's charge. The office is closed for drop off and pick up on the following Holidays: New Year's Day, Easter, Memorial Day, 4th of July, Labor Day, Thanksgiving Day and Christmas Day. HOLIDAY RESERVATION AND CANCELLATION POLICY Holiday Reservations: There are no refunds on holiday reservations or changes (unless you purchase our Reservation Insurance, see below) Holidays include the weekend before and/or after the following holidays: Christmas/New Years, Easter, Spring Break, Memorial Day, 4th of July, Labor Day and/or Thanksgiving. We require a secure credit card number on file for all holiday reservations. Once you receive confirmation, the reservation is made and you will be accountable whether you've given your credit card information or not. You risk losing your spot if we do not have credit card information on file in advance of your pet's stay. Your credit card will not be charged unless you cancel your reservation and your dog's spot can not be filled.. Non-holiday Reservations: All changes/cancellations must be done 72 hours prior to drop off day and time or you will be charged if we can not fill your spot, (unless you purchase our Reservation Insurance, see below) I understand and agree to this reservation policy Reservation Insurance We understand things happenâ€¦plans changeâ€¦ and not always 72 hours in advance. Our Reservation Insurance allows you to cancel a reservation, at any time without penalty! Click here for more info FEEDING AND MEDICATION Food Feeding Time ---MorningEveningBoth Feed Amount Cups per feedings Feeding Instructions Treats Will you be bringing your own treats ---YesNo Treat Instructions Note: We will not give your dog any food/treats that you do not bring along Does your dog require medication? ---NoYes Name of Medication Administer: ---MorningEveningBoth How much? Name of Medication Administer: ---MorningEveningBoth How much? Name of Medication Administer: ---MorningEveningBoth How much? Medication Instructions How would you like us to administer your dog's medication? You may pill my dog (place pill on the back of the dog's tongue)I will bring a treat to put medication inI would like to buy some pill pockets (50 cents each or 5/$2.00) Other Note: Please bring all medication in its original container. Also, please do not put any medication in the dog's food. If you are boarding more than one dog, please choose if you would like them separate or together in the same suite. ---SeperateTogether All suites come with a cot, but we highly recommend bringing your dog's own bedding. It's comforting to your dog to have something familiar from home plus it cuts down on the spread of illnesses. We will provide bedding at no charge if you choose. Will bring ownProvide Bedding Choose your Accommodations Pick a package My Dog is a (Please check one) VIP Loves to play with doggie friends and is comfortable in a large group environment. This package includes morning and even playtime in our community play yards!Check if: My dog is new and needs a friendly introduction Top Dog For the pet who is not comfortable with other dogs or playing in large groups, this package includes individual playtime in a quiet yard, and a morning Nature Walk! Choose a suite Classic Suite 5'x5' Suite with a guillotine door to a covered outdoor terrace. Includes package amenities. Cost: $32/night $18/night 2nd dog (if dog stays in the same suite) $2/night â€“ cash discount Cottage Suite 4'x6' Suite with a covered terrace. Includes doggie daycare Mon-Fri and Nature Walks on Sat & Sun (for VIP fur kids only) Cost: $42/night $32/night 2nd dog (if dog stays in the same suite) $2/night â€“ cash discount Luxury Suite Spacious 6'x7' Suite with a guillotine door to a covered outdoor terrace and toddler bed. Includes package amenities. Cost: $42/night $32/night 2nd dog (if dog stays in the same suite) $2/night â€“ cash discount Zen Den Suite 4'x5' Suite in a quiet area of the facility. Includes heated floors, nightly Cuddles N Hugs and package amenities. Cost: $42/night $18/night 2nd dog (if dog stays in the same suite) $2/night â€“ cash discount Customize Your Fur Kid's Stay Activities Nature Walks 1/2 mile of wonderful sights and smells on the nature walk trail . $6.00 per walk $6/ea QTY: Cuddle & Hugs This is a great service for pups who enjoy one on one human interaction. A loving staff member will go in their suite with them and cuddle and hug them. $4.00 per session $4/ea (second dog in the same suite is free!) QTY: Brush & Hugs This is a great service for pups whoâ€™s coats need regular brushing. A loving staff member will go in their suite with them, give them some love and brush their coat. $4.00 per session $4/ea QTY: Enrichment A busy and balanced body and mind are the key to a stress free environment for our fur guests. We offer daily enrichment sessions that include activities to challenge the body and mind, like interactive treat games, nose work games, teaching obedience and manners, etc. Our Enrichment Coordinator hand selects activities based on each dogâ€™s activity level and mental needs, to keep the fur kids engaged, balanced and fulfilled. $4.00/session $4/ea QTY: Ball Time $4/Session QTY: Cottage Club Doggie Daycare: After morning play time at the Country Club, the staff will bring your fur friend to doggie daycare to spend his/her day with doggie friends. Small/Medium dogs only. $12/day $12/day Small dog only daycare (under 40 lbs.) QTY: Heated Floors 14 of our suites have heated floors! Even though the air is climate controlled, the tile floors are cold, especially for our small and geriatric guests. Our toasty new heated floors are only $2/night $2/night (second dog in the same suite is free!) Yes, add Heated Floor Dental Bone Dr. Becker recommended Dental Bones are a completely digestibel chew with the with healthy dietary fiber, iron, calcium and a dash of cinnamon. Does not contain wheat, gluten, sugar, soy, corn, trans or unsaturated fat, salt, animal by products or any chemicals or unnatural preservatives! $3.50 $3.50 QTY: Additional Package Options Senior Center Includes Wellness checks twice daily, non-skid flooring, extra potty breaks, heated bed and special report card. $8/night + boarding fee.Includes Wellness checks twice daily, non-skid flooring, extra potty breaks, heated bed and special report card Yes, add Senior Center Puppy Love For puppies under 9 months of age Includes Special introduction to dog friends, extra potty breaks, nightly Cuddles N Hugs, and Nylabone $8/night + boarding fee For puppies under 9 months of age Includes Special introduction to dog friends, extra potty breaks, nightly Cuddles N Hugs and Nylabone Yes, add Puppy Love Did you know that for $1.00 per pet, per day you can add a Pet Health Care Warranty that will reimburse Pet Parents up to $250 in eligible veterinary expenses for illnesses or injuries that occur due to their pet’s visit to DBCC. Click here for more info Yes, add Pet Health Care Warranty for $1/day Add A Groom Would you like your dog groomed? If Yes, Select One: ---Exit BathSpaSpa PlusNail Trim Only Exit Bath Includes: Bubble bath and towel dry. $8-20. Spa Includes: Bubble bath, detangle, ear wash, hand blow dry, style and nail trim/file Spa Plus Includes: All of the above plus cut/trim/neaten. Prices vary and will be included in your estimate. Special Grooming Instructions Other Options Add these services to a Spa or Spa Plus and save! Tooth Brush $5De-Shed $10 DOG PROFILE Dog's Name Breed Is your dog taking heartworm preventative? ---YesNo Does your dog have any preexisting or current medical conditions? ---YesNo If yes please describe. Does your dog have any food allergies? ---YesNo If yes please describe. Does your dog have any sensitive areas to his or her body? ---YesNo If yes, please describe. Please check the boxes that best describe your dog's temperament. (Check all that apply.) CalmPlayfulExcitableShyDominantAggressive Other: Does your dog have fears or phobias? ---YesNo If yes, please describe. Has your dog ever bitten another dog? ---YesNo If yes, please describe the situation. Has your dog ever bitten a person? ---YesNo If yes, please describe the situation. Does your dog have separation anxiety? ---YesNo If yes, please describe. Is your dog destructive? ---YesNo If yes, please describe. How does your dog behave around the following? Children PoorFairGoodExcellent Men PoorFairGoodExcellent Women PoorFairGoodExcellent Male Dogs PoorFairGoodExcellent Female Dogs PoorFairGoodExcellent Puppies/Small Dogs PoorFairGoodExcellent Does your dog do any guarding of food or toys? ---YesNo If yes, please describe Has your dog ever jumped or climbed over a fence or gate? ---YesNo If yes, please describe Does your dog dig? ---YesNo Is your dog crate trained? ---YesNo What are your dog's favorite activities? Is there anything your dog should not have? (Certain toys, food, etc?) ---YesNo Anything else you would like us to know about your fur friend? Boarding Contract E-signature of this form applies to all future visits to Dogs Bay Country Club for Dogs Hours Drop Off/Pick Up: 9am-12pm or 6-7 pm. 6-7 pm pick up is an extra day's charge. Required Vaccines: Rabies, Distemper, Bordatella, Hertworm Test and a negative fecal. Fecals are due every 6 months. We highly recommend the parainflueza and H3N3/H3N8 flu vaccine and a 7 day waiting period after the bordatella vaccine. Please note, it is your responsibility to keep your pet’s vaccine information updated and faxed over by your veterinarian after relevant vet visits. We do not send out vaccine reminders. Emergency Policy: In the event of an emergency, we will notify the emergency contact person designated on your enrollment form. Please understand, we have no way to transport your pet to a veterinarian, so it’s very important your emergency contact person is available and willing to care for or transport your pet to the vet, including the nearest 24 hour emergency care facility. Illness Policy: We cannot accept any dogs with the following; fleas, parasites, vomiting, diarrhea, eye or nose discharge unrelated to allergies, contagious skin condition or cough. If your dog shows any signs of these conditions while in our care, we will separate your pet to a special quarantine area and contact your veterinarian for instructions. You will be responsible for any fees related to treatment. Health & Wellness: This is where Dogs Bay really stands out from our competition! We have several protocols in place to ensure your fur friend is happy and healthy while boarding with us. These include a diarrhea protocol if your dog gets a loose stool, laundry and "spot" baths if your dog has an accident, chicken/rice to entice a dog who is not eating, wellness checks for dogs who become sick or injured, extra potty breaks for dogs who are having accidents, Calming treats for dogs who are fearful or over excited causing stress, etc. We may also add some ball time for a high energy dog who is struggling or extra Cuddles N Hugs for a sensitive dog who needs extra attention. We will do whatever we need to for the health and wellness of your fur baby while entrusted in our care. You will be responsible for any fees associated with these extra services. We will do our best to keep the cost down, but the health and safety of the fur kids is our number one priority. Senior Dogs: Our Senior Center Package is required for dogs 10 and older. It includes non-skid rubber flooring in their suite, extra potty breaks, heated bed (if non-chewer), a special report card and wellness checks twice a day. We also require a special medical release form at check in. Price is $8/day in addition to your selected boarding fee. Puppies: Price is $8/day in addition to your selected boarding fee. Dog Bite Policy: We do everything we can to ensure a happy and safe environment, however dogs are animals and can be unpredictable, even in the safest environment. In the event your dog is bitten, you hold harmless all parties, including Dogs Bay staff. If your dog bites a human, you will be liable under the laws in the State of Michigan. Payment: Payment is due at time services are rendered. We accept cash/check and all major credit cards. Please check that you agree to the following: I understand my petâ€™s photo will be published on Dogs Bayâ€™s Facebook page and may be used in other website and/or marketing materials. I understand the Health & Wellness policy as listed above. All information I provided in my petâ€™s profile is true to the best of my knowledge. I agree to inform Dogs Bay Inc. if my dog ever bites another dog or human, while enrolled in the program. Unless Reservation Insurance is purchased, I understand I will be financially responsible according to the holiday and non-holiday cancellation policy. I understand if the VIP package is chosen, dogs not regularly socialized or not exposed to the activity level of community play time, run a higher risk on injury and/or incident, which may require frequent breaks, time outs or your pet being on a long leash. I assume all liability for my dog's own injuries in the event of a doggie disagreement. I agree to have my dog on a leash have my dog on a leash at all times, coming to and from the facility and while on the property. I agree to bring my dog on a properly fitted quick release collar. If you do not, one will be purchased at check in, and $3 will be added to your invoice. I certify my dog is in good health and can participate in all package activities. Provided all due and diligent cares is exercised at the best of the Dogs Bay Teamâ€™s ability, I hereby waive and release Dogs Bay Inc., from all liability, including medical expenses and attorney fees, due to illness, injury or any other nature. COMMENTS OR SPECIFIC INSTRUCTIONS Please Note: You will receive email confirmation of this reservation once it is made. If you do not receive confirmation within 48 hours, please check your Spam Folder. Please call us if you do not receive confirmation and we recommend adding Dogs Bay's email to your not spam list.